iTunes is an excellent iOS software that allows Apple users to manage their devices, backup data, and update software. However, although Apple products are sophisticated and usually rated as one of the top smartphones globally, they aren’t entirely without error.
Users may sometimes encounter errors when attempting to connect their iPhones to iTunes; This usually comes with an error message that reads, ”iTunes could not connect to this iPhone; the value is missing.”
iTunes error messages can be very frustrating, especially when transferring necessary data. In this article, we’ll take you through a detailed guide on several steps to help you fix the “iTunes could not connect to this iPhone, the value is missing” error. Let’s get started!
How to Fix iTunes Could Not Connect to this iPhone, the Value is Missing.
1. Update iTunes
The first and most workable solution for the ”iTunes Could Not Connect to this iPhone, the Value is Missing” error message is to carry out a simple iTunes update. Over the years, updating applications and devices have proven to be an effective method of handling problems.
Updating your iTunes should sufficiently resolve the ”iTunes Could Not Connect to this iPhone, the Value is Missing” error message. To do this:
- Launch iTunes on your computer, either Windows or Mac and tap on the Help tab
- You’ll find a drop-down menu with the option ”Check for Updates.”
- Tap the ”check for update” option, and your computer will download and install the latest iTunes version.
2. Uninstall and Reinstall iTunes
Updating your iTunes should help resolve the ”iTunes Could Not Connect to this iPhone, the Value is Missing” error message. Still, if it doesn’t, you can try uninstalling and reinstalling iTunes from your computer.
Note: when uninstalling iTunes, you must also remember to uninstall all other associated components because the problem could sometimes occur due to those components. To uninstall iTunes, follow the steps below:
Uninstalling iTunes for Windows Computer
- Click on Start and locate the Control Panel.
- You’ll see a menu, scroll and tap on ”Programs.”
- Select Programs and Features
- Tap on iTunes and click uninstall
• Also, uninstall other iTunes-related components like Bonjour, QuickTime, Mobile Device Support, Application Software Update, and others.
Note: on some computers, iTunes may function on two Apple Application Support Versions—endeavor to uninstall both.
After uninstalling iTunes on Windows, you can install it back by following the steps below:
- Restart your computer and go to apple.com to download the latest iTunes version.
- Open the downloaded file and follow the installation instructions to install it.
- Tap Finish after the installation is complete, and you can connect your iTunes to your iPhone easily.
Uninstalling iTunes for Mac Computer
Removing iTunes from a Mac computer is trickier than on a windows computer. Computer iTunes is a built-in app on Mac computers, making removing it from the operating system hard.
To uninstall iTunes on a Mac computer:
- First, go to the Application folder on your Mac and locate iTunes.
- Right-click on iTunes and select Get Info.
- Tap the little lock icon on the bottom right corner of the window.
- You’ll find an option to input the administrator password, enter the Password and click on the Sharing & Permission arrow
- Tap on Read & Write privileges and select Everyone.
- Drag the iTunes icon to Trash, which will uninstall from your Mac computer.
To reinstall iTunes
- Go to apple.com and download the latest version of iTunes.
- Open the downloaded file and follow the installation instructions to install it.
- Tap Finish after the installation is complete, and you can easily connect your iTunes to your iPhone.
3. Deactivate Restrictions on iPhone
Enabling Privacy & Restrictions could be another reason you may receive the ”iTunes could not connect to this iPhone, the value missing” error. Once you see the iTunes error message, you can turn off your restrictions to fix the problem.
To turn off restrictions on your iPhone, simply open Settings App > General > Restrictions > Enter Password > Turn off Restrictions.
4. Put iPhone into DFU Mode
If the iTunes error message persists after trying the above methods, you can try putting your iPhone into DFU mode to resolve the problem.
Follow the steps below to put your iPhone in DFU mode:
- Then, switch off your iPhone and launch iTunes on your computer.
- Put the iPhone in recovery mode by pressing the power and Home button simultaneously for iPhone 6s/6s+ and the power and volume down buttons for iPhone 7 and higher versions.
- Release the power button and hold the other button until you see a message indicating that iTunes has detected the iPhone in recovery mode.
Once iTunes detects your iPhone in recovery mode, you’ll be able to restore or update your iPhone using iTunes.
Conclusion
”iTunes could not connect to this iPhone, the value is missing” message may appear alarming, but if you know what to do, you’ll easily tackle the problem in less than 5 minutes.
Take time to read through all the steps stated in this writing, and the issue of ”iTunes could not connect to this iPhone, the value is missing” will be a thing of the past.